Developing an Industry Specific Managerial Competency Model for Private Club Managers in the United States Based on Important and Frequently Used Management Competencies

Developing an Industry Specific Managerial Competency Model for Private Club Managers in the United States Based on Important and Frequently Used Management Competencies

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Twenty-eight competencies; identified in this study were classified as essential competencies, 120 were classified as considerably important competencies and three were classified as moderately important competencies. One hundred and sixty-three managerial competencies that were identified through a literature review of management, business and hospitality journals were factor analyzed into nine different dimensions. A model was developed in order to further understand important managerial competencies needed for managing a private club operation in the United States. This model can be used to update certification requirements and professional development programs for club managers as well as update university curricular offerings. Another contribution made by this research is the identification of important and frequently used managerial competencies in the leadership, interpersonal and conceptual-creative domains that have not been addressed in previous studies on club manager competencies.Competency Use in Other Hospitality Venues Competencies have been applied to other service operations including ... a competency model that was used by the company to develop a structural interview in order to hire excellent salesanbsp;...


Title:Developing an Industry Specific Managerial Competency Model for Private Club Managers in the United States Based on Important and Frequently Used Management Competencies
Author:
Publisher:ProQuest - 2007
ISBN-13:

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