Customer Choice

Customer Choice

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As the electric utility market is opened up to competition, you can rely on this how-to guidebook to help you avoid mistakes made during retail pilot programs. This book is an appraisal of efforts made over the past year in the electricity industry -- and in other industries that already have made the transition to competition. You'll get a hands-on approach to retail customer choice...weigh the strengths and weaknesses of alternative solutions, discover actions to avoid, and implement checklists to keep you on track. Focus on winning solutions for lowering costs, provide informative price signals, find hedging instruments you can use to mitigate financial risk, and create a wide range of new service options.This book is an appraisal of efforts made over the past year in the electricity industry -- and in other industries that already have made the transition to competition.


Title:Customer Choice
Author: Ahmad Faruqui, John Robert Malko
Publisher: - 1999-02-01
ISBN-13:

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