Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank of customer service learning situations.They really are in the best position to describe what it means to give good service . ac Participants fall into that ... In the left-hand boxes, write what you think high- quality or aquot;spectacularaquot; customer service really is. In the three spaces at the bottomanbsp;...
Title | : | 50 Activities for Achieving Excellent Customer Service |
Author | : | Darryl S. Doane, Rose D. Sloat |
Publisher | : | Human Resource Development - 2003-01-01 |
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